There’s nothing worse than experiencing a cold winter night when your heater is on the fritz. Ready to ditch the double blankets and enjoy your home comfortably? The heating repairs experts at Loving Air Are here to get your heater up and operational so you’re not stuck with the shivers.
If your system is not heating or cooling correctly you may need professional help to get your system back in running order. When it comes to heating repairs, even the best DIY-ers can have a tough time fixing the issue. But before calling for a heating repair, we’ve put together a few quick steps that may save you a service call. We have all called tech support only for them to ask us if we have rebooted our computer. Here is your guide to “Tier 1 HVAC support.”
Check your thermostat. Ensure your thermostat properly set for heating or cooling. Is the temperature setting such that it should require the system to turn on? Make sure the fan is set to auto or on. If the thermostat is a programmable thermostat, is the schedule set up correctly? If it is a Wi-Fi thermostat, does anyone that might think it is funny to mess with your thermostat have access? Finally, with so many new tech-savvy thermostats available over the counter at your local electronics store, many have tried to install these thermostats on their own. An improperly installed thermostat will cause the system not to operate correctly and can potentially cause serious damage to your equipment.
2. Check your fuse box. There should be a fuse for both your indoor air handler and outdoor heat pump. If either fuse has been tripped, turn them both to the off position then back on. If the breaker trips again you will either need an electrician or a professional HVAC technician.
3. Look for a light switch. While it is not common, some companies will install a light switch in your utility room that functions as a disconnect. It is possible for these switches to be turned off in error.
4. Check your air handler. Most heat pumps in this area have emergency backup heat. There is often a breaker for this backup heat at your air handler. If they are visible and not on, turn them off then back on. If you do not observe any breakers, we do not recommend that you open your unit due to the serious risk of electrical shock and instead contact us.
Does Your System Come on but Does Not Heat or Cool Correctly?
Check your thermostat. Raise or lower the temperature 4-6 degrees.
Check your filters Clogged filters can starve the system of air and reduce air flow to the point that coils will freeze, and no air will come out of the registers.
Check your registers. Ensure that all of the registers are open and not blocked.
Clean the outdoor coil. If outdoor coil is clogged it can cause all of the same problems of a clogged filter. Be careful not to use too much pressure. The aluminum fins are delicate and excessive pressure can and will damage them. If you don’t feel comfortable cleaning the coils yourself, call a professional.
Check your auxiliary heat. Most heat pumps in this area have back up electric heaters. However, some are hybrid systems that have back up gas or propane. If it is extremely cold outside and you have a hybrid system your problem may be with your back up furnace, not your heat pump.
Still not working? If you have done all of the above and your system either will not turn on or is not working, it is time to call our professionals. We offer a free second opinion on major repairs. If another licensed HVAC professional has told you that your indoor evaporator coil, outdoor condenser coil, or your compressor needs to be replaced, we will send one of our trained technicians out at no charge for a free second opinion and free estimate for repair. We also offer financing options for repairs that are above $500, subject to approved credit.
I called Loving Air around 7 pm and I am very thankful for their Technician Daniel. Daniel provided my family and I with the best customer service anyone could ever ask for!
I explained to him I had water leaking from my upstairs ceiling. I also explained to him that 10 days prior I had water leaking from my AC vent and another company came out to repair it. He allowed me to FaceTime him in order to show him the damage my ceiling had and he assessed my situation quickly in order to ensure my property didn’t have any further damage! He also contacted a local Water restoration company to come out to my house to remove all the water from my carpet. I called the other company who provided me with the service repair 24/7 emergency hotline twice and never received a callback! What made my family and I appreciate Daniel even more was the fact that he called back to ensure we were contacted by the water restoration company and our house was ok!
This was my first experience with Loving Air and I will definitely give them a call for their services in the future!! From a military family, we want to thank Loving Air for all the assistance today!!!
Craig's Baptist Church
Our partnership with Loving Air continues to be invaluable. Shane has employed a great team of professionals.
Today we had Jim Bob work on a commercial unit that wasn’t heating. He arrived before the time block and is always courteous and professional. His HVAC knowledge is greatly appreciated as he diagnosed the problem and had us up and running before he left.
Mary Lou R.
I knew when I bought my home 3 years ago that I would need a new HVAC unit in the near future. Well, the time has arrived so I did the standard thing of calling around for quotes. I was astonished at the cost of a new system and all the “add ons”. On getting my final quote, I called Loving Air. The office staff asked various questions to assess my need and urgency. When I mentioned the concern with the temps going below freezing in the next few days and that I may not have any emergency heat, they arranged for Dakota to come out the next morning, which was a great bonus.
They informed me he would text when he was on his way and would include a picture of himself which I found as an excellent safety feature. Dakota arrived right on time and after our initial conversation, set out to look at my system. After his examination, we sat to discuss possible quotes. Being a senior, I informed him of my budget. He answered all my questions about HVAC units and how it all works. He was very courteous, patient & polite. He asked me additional questions, so he could get a better idea of the type of system that would be best for me within my budget. He provided me with four detailed quotes, one of which looks like the “winner”. Thank you, Loving Air!
Dwyane W.
Highly recommend going with Loving Air. This is our first time using them and the price on the service contract is great. They have a great and knowledgeable staff answering the phones and the tech (Hassan) that came out was awesome.
He was very thorough, patient with my questions, on time, and very knowledgeable!! We are definitely long-term customers now.
No Dispatch or Service Fee 
