Fredericksburg’s Heat Pump Repair & Installation Company

Nobody thinks about heat pump repair and installation until it’s too late. After all, there are a lot of things that can go wrong with a heat pump system, like the age of your heat pump, how efficient your heat pump is, and if your heat pump is worth repairing. So how do you know when to throw in the towel and upgrade or when should you stick in there and keep fighting? There are a few things to consider, like the age of the heat pump, the extent of the damage, the energy efficiency levels, and the freon it uses, just to name a few. When we complete heat pump repair and installation, we give you all the facts to ensure you make the proper decision for your home. There’s nothing worse than spending money on costly repairs just to have to replace something shortly after. We pride ourselves on our integrity and always putting our customers first.

Affordable Heat Pump Repairs & Installations 

Should I Repair Or Replace My Heat Pump? We get this question a lot, but there are many variables that can help determine whether you should repair or replace your heat pump. Let’s start with age.  

When your system is less than 5 years, it is most likely under a manufacture parts warranty, so there’s no need to replace it unless it has sustained significant damage.  
When it’s less than 10 years, it is usually worth fighting to keep the system going. There are two exceptions, both of which we will go into further detail below. If your system requires major repair or your system is still a Freon (R22) system, you should replace your system. Simply put, if you have a R22 and a medium or greater repair, many parts for R22 systems are no longer available and an appropriate repair for your system may not even be possible.  

The average life span for properly installed and maintained heat pumps in this area is 12-15 years. As experts of more than 20 years, we’ve seen anything from entry-level equipment, poorly installed last less than a year to lightly used but well-maintained heat pumps in use for up to 30 years.  If your system is over 10 years old, it’s worth looking into a repair. Simply having a heat pump estimate can help you budget for the replacement. We would recommend a replacement for any system with a major repair and most systems with medium repairs.  
If you’ve made it over 15 years, consider yourself lucky. You have outlived the average life expectancy! At this point, it is worth seriously considering replacement even with a minor repair. We will also strongly recommend a full system replacement on any medium and major repairs. 

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Next, consider the extent of the repairs it would take to bring your heat pump back to life.

Minor repairs on heat pumps include components and repairs that will typically cost less than $500 to complete. These include capacitors, contactors, and wiring among other repairs. Unless the system is R22 or over 15 years old these repairs are usually worth having done. However, it is possible that once these repairs are done other larger repairs may be found. Most of the larger components will not function if these parts break. This is why we recommend not doing these smaller repairs on much older equipment. Many times, we have completed minor repairs only to find a major repair was required.  

Medium repairs on heat pumps include components and repairs that typically run from $500 up to $1500 or more to complete. These can include motors, control boards, heating elements, and valves among other repairs. If your heat pump is less than 10 years old it is usually worth having done.

With major heat pump repairs, consider this, there are only three major components in a heat pump. These repairs can run from $1500 to $3000 or more. The three components that comprise major repairs are the indoor evaporator coil, the outdoor condenser coil, and the compressor. If any of these three components fail outside of the system’s warranty it is recommended to replace the entire system. The failure of any one of these three components can cost up to half of what it would cost to replace the entire system.

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How efficient is your heat pump?

SEER is a relative number the represents how efficient a system can be. The higher the number, the more efficient the system. Much like gas mileage in a car, this number represents how efficient a system can be under ideal circumstances. Improper use and maintenance can and will lower efficiency. 

10 years ago it was normal for 10 SEER systems to be installed. Most of these systems are no longer running good as new. Currently, the minimum system that can be installed in our area is a 14 SEER. Upgrading from an older 10 SEER to a new 14+ SEER can give you serious savings in electricity. 

Getting ready to sell your home?

Why replace your system if you are going to sell it? We get asked this question a lot. 

A lot of home buyers and realtors are very savvy these days. If the house has a dated heat pump or a heat pump in need of repairs, they will either ask that the system be replaced before sale or credit be given towards the purchase of a new system. Therefore, if you are thinking of selling your house in the next 5 years and your system is at least 10 years old, you should consider updating your system. We have never heard of a situation where a well-maintained system under 5 years was asked to be replaced by a buyer. On the other hand, it is very common to hear requests for systems over 10 years old to be replaced before sale. Instead of dealing with aging equipment for the next few years only to have to replace at the time of sale, replace it now and enjoy the energy savings. Some warranties will even transfer to the new owner. Contact us for more information on heat pump repair and installation.

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Raul G.

I called Loving Air around 7 pm and I am very thankful for their Technician Daniel. Daniel provided my family and I with the best customer service anyone could ever ask for!
I explained to him I had water leaking from my upstairs ceiling. I also explained to him that 10 days prior I had water leaking from my AC vent and another company came out to repair it. He allowed me to FaceTime him in order to show him the damage my ceiling had and he assessed my situation quickly in order to ensure my property didn’t have any further damage! He also contacted a local Water restoration company to come out to my house to remove all the water from my carpet. I called the other company who provided me with the service repair 24/7 emergency hotline twice and never received a callback! What made my family and I appreciate Daniel even more was the fact that he called back to ensure we were contacted by the water restoration company and our house was ok!
This was my first experience with Loving Air and I will definitely give them a call for their services in the future!! From a military family, we want to thank Loving Air for all the assistance today!!!

Craig's Baptist Church

Our partnership with Loving Air continues to be invaluable. Shane has employed a great team of professionals.
Today we had Jim Bob work on a commercial unit that wasn’t heating. He arrived before the time block and is always courteous and professional. His HVAC knowledge is greatly appreciated as he diagnosed the problem and had us up and running before he left.

Mary Lou R.

I knew when I bought my home 3 years ago that I would need a new HVAC unit in the near future. Well, the time has arrived so I did the standard thing of calling around for quotes. I was astonished at the cost of a new system and all the “add ons”. On getting my final quote, I called Loving Air. The office staff asked various questions to assess my need and urgency. When I mentioned the concern with the temps going below freezing in the next few days and that I may not have any emergency heat, they arranged for Dakota to come out the next morning, which was a great bonus.
They informed me he would text when he was on his way and would include a picture of himself which I found as an excellent safety feature. Dakota arrived right on time and after our initial conversation, set out to look at my system. After his examination, we sat to discuss possible quotes. Being a senior, I informed him of my budget. He answered all my questions about HVAC units and how it all works. He was very courteous, patient & polite. He asked me additional questions, so he could get a better idea of the type of system that would be best for me within my budget. He provided me with four detailed quotes, one of which looks like the “winner”. Thank you, Loving Air!

Dwyane W.

Highly recommend going with Loving Air. This is our first time using them and the price on the service contract is great. They have a great and knowledgeable staff answering the phones and the tech (Hassan) that came out was awesome.
He was very thorough, patient with my questions, on time, and very knowledgeable!! We are definitely long-term customers now.

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(540) 399-1300