I knew when I bought my home 3 years ago that I would need a new HVAC unit in the near future. Well, the time has arrived so I did the standard thing of calling around for quotes. I was astonished at the cost of a new system and all the “add ons”. On getting my final quote, I called Loving Air. The office staff asked various questions to assess my need and urgency. When I mentioned the concern with the temps going below freezing in the next few days and that I may not have any emergency heat, they arranged for Dakota to come out the next morning, which was a great bonus.
They informed me he would text when he was on his way and would include a picture of himself which I found as an excellent safety feature. Dakota arrived right on time and after our initial conversation, set out to look at my system. After his examination, we sat to discuss possible quotes. Being a senior, I informed him of my budget. He answered all my questions about HVAC units and how it all works. He was very courteous, patient & polite. He asked me additional questions, so he could get a better idea of the type of system that would be best for me within my budget. He provided me with four detailed quotes, one of which looks like the “winner”. Thank you, Loving Air!